Revamping Existing Content Archives

Reusable Safety Content for Consistent Communication

This project focused on consolidating and authoring reusable safety messages in PACCAR’s Content Lifecycle System (CLS). By analyzing redundant entries, aligning them with PACCAR’s Style…
Collaborative Reviews for Operator & Service Manuals

This project focused on participating in collaborative review cycles for Operator and Service Manuals across Peterbilt and Kenworth product lines. I contributed detailed editorial feedback…
Ensuring Accuracy in Migration from CMS to CLS

This project focused on quality assurance during PACCAR’s migration from the Ixiasoft CMS to the Empolis CLS. I conducted detailed error analysis on proof-of-concept bookmaps,…
Real Estate Flyer: Before & After

This project focused on redesigning a poorly designed real estate flyer to improve its usability and visual appeal. By applying C.R.A.P. principles (see explanation below)…
Animal Control Officer Training Manual Update

This artifact showcases my redesign of a chapter from an Animal Control Officer (ACO) Training Manual, focusing on applying professional formatting and design principles using…
Usability Testing on the U.S. Department of Energy Website

This artifact presents a usability report analyzing the U.S. Department of Energy’s Office of Inspector General homepage. The project involved conducting a usability test with…
Modernizing a College Intramural Sports Handbook

This artifact demonstrates the redesign of a college intramural sports handbook. The project involved transforming an outdated Word document into a modern, professionally formatted InDesign…
A/B Testing Brand Voice Strategies for Publytics

This artifact showcases a collaborative A/B testing project designed to help Publytics, a web analytics company, refine their website’s tone and content. The project began…
Developing a Content Strategy Roadmap for UNT CLASS

This artifact presents a content strategy project for the University of North Texas College of Liberal Arts and Social Sciences (UNT CLASS). The project involved…