Communication Archives

Ensuring Accuracy in Migration from CMS to CLS

This project focused on quality assurance during PACCAR’s migration from the Ixiasoft CMS to the Empolis CLS. I conducted detailed error analysis on proof-of-concept bookmaps,…
Usability Testing on the U.S. Department of Energy Website

This artifact presents a usability report analyzing the U.S. Department of Energy’s Office of Inspector General homepage. The project involved conducting a usability test with…
A/B Testing Brand Voice Strategies for Publytics

This artifact showcases a collaborative A/B testing project designed to help Publytics, a web analytics company, refine their website’s tone and content. The project began…
Visualizing Data with Infographics

This artifact features an infographic designed to convey complex information in an accessible and visually engaging format. Created as part of a design course, the…
HR Simulation in Workforce Management

This artifact showcases a comprehensive group report and presentation on an HR management simulation project. Completed as part of my undergraduate Human Resources degree, this…
Developing a Content Strategy Roadmap for UNT CLASS

This artifact presents a content strategy project for the University of North Texas College of Liberal Arts and Social Sciences (UNT CLASS). The project involved…
Usability Testing to Enhance the Penny Juice Website Experience

This artifact presents a usability testing project conducted as part of a graduate-level Usability and UX/UI course. In a collaborative effort, the team evaluated the…
National Park System Coffee Table Book

This artifact showcases a collaborative book project titled The National Park Service: The Best Idea We Ever Had, completed as the final group assignment in…
Structured Authoring and a Single-Source Proof of Concept

This group project involved the consolidation and restructuring of two user guides—a hardware user guide and a software user guide—into a unified single-source documentation system.…