-

Ensuring Accuracy in Migration from CMS to CLS
This project focused on quality assurance during PACCAR’s migration from the Ixiasoft CMS to the Empolis CLS. I conducted detailed error analysis on proof-of-concept bookmaps,…
-

Animal Control Officer Training Manual Update
This artifact showcases my redesign of a chapter from an Animal Control Officer (ACO) Training Manual, focusing on applying professional formatting and design principles using…
-

User-Centered Design in Writing a Social Media Guide for Seniors
This artifact presents a comprehensive, multi-page instructional document designed to teach seniors how to use social media. Created in Microsoft Word, the project demonstrates a…
-

Developing a Content Strategy Roadmap for UNT CLASS
This artifact presents a content strategy project for the University of North Texas College of Liberal Arts and Social Sciences (UNT CLASS). The project involved…
-

Structured Authoring and a Single-Source Proof of Concept
This group project involved the consolidation and restructuring of two user guides—a hardware user guide and a software user guide—into a unified single-source documentation system.…
-

Video Tutorial on Applying Styles in Google Docs
This project involved developing a 90–150 second video tutorial using Camtasia to introduce beginners to applying and customizing styles in Google Docs. The tutorial was…

