This artifact presents a comprehensive, multi-page instructional document designed to teach seniors how to use social media. Created in Microsoft Word, the project demonstrates a blend of task-oriented content, modular structure, and clear step-by-step guidance tailored to a non-technical audience. The deliverable incorporates accessibility principles and user-centered design, reflecting my proficiency in instructional documentation.
Background
The goals of the project included:
- Writing clear, accessible instructions for elderly users on how to navigate social media.
- Structuring the content using modular design principles for easy navigation.
- Incorporating graphics and step-by-step instructions to enhance understanding.
The deliverable was a polished, multi-page guide created in Microsoft Word.
Objectives
The primary objectives of this project were:
- To develop step-by-step instructions for elderly users on how to use social media platforms.
- To ensure the document was easy to follow by employing clear headings, concise steps, and visual aids.
- To use modular design for intuitive navigation and usability.
Outcome
The project achieved the following results:
- A professional and accessible guide that empowers elderly users to engage with social media.
- Effective integration of text and graphics for enhanced readability and comprehension.
- Demonstration of advanced technical communication and instructional design skills.
Approach
The project began with audience analysis to determine the specific needs and challenges faced by elderly users when learning new technology. Using insights from this research, I created a detailed outline and storyboard to plan the document structure and flow.
The document was developed using Microsoft Word, with step-by-step instructions formatted into clearly numbered lists. Visual aids, such as screenshots and icons, were included near their corresponding steps for clarity. I employed modular design principles, ensuring each section could stand alone for quick reference. Feedback from peers and iterative revisions helped refine the guide to meet accessibility and user-centered design standards.
Final Deliverable
The final deliverable was a multi-page instructional document, exported as a PDF for print and digital distribution.
