A/B Testing (1) Accessibility (8) AdaptiveU (1) Adobe InDesign (4) Audience Analysis (3) Audio Narration (1) Brand Identity (3) Business Document (1) C.R.A.P. (7) Camtasia (1) Canva (1) Card Sorting (1) Collaboration (5) Compensation (1) Content Audit (2) Content Guide (1) Content Model (2) Content Strategy (4) Copyediting (1) CSS (1) Data Analysis (2) Data Visualization (5) DITA Open Toolkit (1) Document Design (2) Editing (6) Feedback (1) Google Analytics (1) Google Docs (1) Grammar (1) Graphic Design (1) Grid Design (4) Group Work (1) Heuristics (1) HTML (1) Human Resources (1) Infographic (1) Information Architecture (1) Instructional Design (3) Keywords (1) Layout (3) LMS (1) MadCap Flare (1) Metadata (1) Microsoft Excel (4) Microsoft PowerPoint (5) Microsoft Word (13) Modular Content (3) Multimedia (2) Personas (2) Project Management (2) Reports (2) Research (1) Screencasting (1) SEO (2) Single Source (1) Social Media (1) Storyboard (2) Structured Authoring (5) Style (1) Style Guide (5) Team Work (3) Technical Communication (1) Technical Writing (2) Think-Aloud Protocol (1) Tone (2) Tracked Changes (1) Training Material (1) Typography (4) Usability Report (2) Usability Testing (4) User-Centered Design (5) User Analysis (1) User Experience (1) UX/UI (5) Video Editing (1) Visual Communication (15) Visual Hierarchy (1) Voice (1) Writing (8) XML (1)
Background The goals of the client included: Our final deliverable was a proof of concept. We were to produce a single chapter and appendix of each guide, plus an online searchable knowledge base containing the same content. Objectives The primary objectives of this project were: Outcome The project achieved[…]