Posts about Writing

Background The goals of the client included: Our final deliverable was a proof of concept. We were to produce a single chapter and appendix of each guide, plus an online searchable knowledge base containing the same content. Objectives The primary objectives of this project were: Outcome The project achieved[…]

This artifact showcases a collaborative book project titled The National Park Service: The Best Idea We Ever Had, completed as the final group assignment in a Technical Editing class. The project involved writing, editing, designing, and compiling a professional-quality book. As the project manager and an active contributor, I[…]

This artifact presents a content strategy project for the University of North Texas College of Liberal Arts and Social Sciences (UNT CLASS). The project involved a comprehensive evaluation of the college’s website, focusing on improving usability, accessibility, and alignment with institutional goals such as promoting research and supporting stakeholder[…]

This artifact features two personas developed during my graduate coursework in Usability and User Experience (UX/UI). Personas are detailed, research-based representations of target audience members, created to guide design and communication decisions. These personas illustrate how diverse user needs and goals can influence the success of a product or[…]

This artifact showcases an eLearning course developed as a group project using Upword Resume, a custom resume-writing company, as an example. The project addressed the need for a streamlined onboarding program to train new resume writers efficiently. Using AdaptiveU and Microsoft Word, my team and I created the Quick[…]

This artifact showcases a comprehensive group report and presentation on an HR management simulation project. Completed as part of my undergraduate Compensation course, the project involved analyzing trends, making strategic HR decisions, and assessing their impact on staffing, wages, benefits, training, and overall organizational outcomes. As Assistant Team Leader,[…]

This artifact showcases a collaborative A/B testing project designed to help Publytics, a web analytics company, refine their website’s tone and content. The project began with a formal proposal outlining the methods and goals of the testing process and culminated in a detailed report presenting insights and actionable recommendations.[…]

This artifact presents a usability report analyzing the U.S. Department of Energy’s Office of Inspector General homepage. The project involved conducting a usability test with diverse users, synthesizing findings, and creating actionable recommendations to improve the website’s functionality and accessibility. Originally completed for a Principles of Technical Communication class,[…]