A/B Testing (1) Accessibility (8) AdaptiveU (1) Adobe InDesign (4) Audience Analysis (3) Audio Narration (1) Brand Identity (3) Business Document (1) C.R.A.P. (7) Camtasia (1) Canva (1) Card Sorting (1) Collaboration (5) Compensation (1) Content Audit (2) Content Guide (1) Content Model (2) Content Strategy (4) Copyediting (1) CSS (1) Data Analysis (2) Data Visualization (5) DITA Open Toolkit (1) Document Design (2) Editing (6) Feedback (1) Google Analytics (1) Google Docs (1) Grammar (1) Graphic Design (1) Grid Design (4) Group Work (1) Heuristics (1) HTML (1) Human Resources (1) Infographic (1) Information Architecture (1) Instructional Design (3) Keywords (1) Layout (3) LMS (1) MadCap Flare (1) Metadata (1) Microsoft Excel (4) Microsoft PowerPoint (5) Microsoft Word (13) Modular Content (3) Multimedia (2) Personas (2) Project Management (2) Reports (2) Research (1) Screencasting (1) SEO (2) Single Source (1) Social Media (1) Storyboard (2) Structured Authoring (5) Style (1) Style Guide (5) Team Work (3) Technical Communication (1) Technical Writing (2) Think-Aloud Protocol (1) Tone (2) Tracked Changes (1) Training Material (1) Typography (4) Usability Report (2) Usability Testing (4) User-Centered Design (5) User Analysis (1) User Experience (1) UX/UI (5) Video Editing (1) Visual Communication (15) Visual Hierarchy (1) Voice (1) Writing (8) XML (1)
Background The goals of the client included: Our final deliverable was a proof of concept. We were to produce a single chapter and appendix of each guide, plus an online searchable knowledge base containing the same content. Objectives The primary objectives of this project were: Outcome The project achieved[…]
This artifact showcases a collaborative book project titled The National Park Service: The Best Idea We Ever Had, completed as the final group assignment in a Technical Editing class. The project involved writing, editing, designing, and compiling a professional-quality book. As the project manager and an active contributor, I[…]
This artifact showcases an eLearning course developed as a group project using Upword Resume, a custom resume-writing company, as an example. The project addressed the need for a streamlined onboarding program to train new resume writers efficiently. Using AdaptiveU and Microsoft Word, my team and I created the Quick[…]
This artifact highlights my copyediting skills through a project completed in my Editing class. The task involved editing a technical document on food product dating regulations, applying grammatical, mechanical, and stylistic changes to improve clarity and usability. Using Microsoft Word, I leveraged tools like tracked changes and comments to[…]
This artifact showcases my redesign of a chapter from an Animal Control Officer (ACO) Training Manual, focusing on applying professional formatting and design principles using Microsoft Word. While the project predates my Adobe InDesign experience, it demonstrates advanced proficiency in leveraging Word as a design tool for creating effective[…]
This artifact represents the latest iteration of the Client Services Handbook for Spectrum Therapy, a company providing Applied Behavior Analysis (ABA) services to individuals on the autism spectrum. Over the course of several projects, I have transformed this handbook from two separate Word documents into a unified, modularly designed[…]