This project involved creating a 90-150 second video tutorial using Camtasia, designed to introduce beginners to creating and applying styles in Google Docs. The tutorial aimed to enhance document organization and professionalism while making the process accessible for new users. Drawing from techniques learned in my Digital Literacies course,[…]
This artifact presents a content strategy project for the University of North Texas College of Liberal Arts and Social Sciences (UNT CLASS). The project involved a comprehensive evaluation of the college’s website, focusing on improving usability, accessibility, and alignment with institutional goals such as promoting research and supporting stakeholder[…]
This piece presents a usability testing report on the Penny Juice website, conducted as part of a group project in my graduate-level Usability and User Experience (UX/UI) course. Using structured methodologies such as card sorting, think-aloud protocols, and heuristic evaluations, our team identified pain points in the website’s design[…]
This artifact features two personas developed during my graduate coursework in Usability and User Experience (UX/UI). Personas are detailed, research-based representations of target audience members, created to guide design and communication decisions. These personas illustrate how diverse user needs and goals can influence the success of a product or[…]
This artifact presents a comprehensive, multi-page instructional document designed to teach seniors how to use social media. Created in Microsoft Word, the project demonstrates a blend of task-oriented content, modular structure, and clear step-by-step guidance tailored to a non-technical audience. The deliverable incorporates accessibility principles and user-centered design, reflecting[…]
This artifact presents a usability report analyzing the U.S. Department of Energy’s Office of Inspector General homepage. The project involved conducting a usability test with diverse users, synthesizing findings, and creating actionable recommendations to improve the website’s functionality and accessibility. Originally completed for a Principles of Technical Communication class,[…]